ba7777 Privacy Policy

1 Registration and Account Data

• Full name as it appears on your government-issued identity document.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Email address and mobile phone number.
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postcode.
• Username and hashed (encrypted) password.
• Preferred payment method (e.g., bKash, Nagad, Rocket, Upay).

2 Identity Verification Data

• National Identity Card (NID) or passport.
• Proof of address (utility bill, bank statement, or official correspondence dated within the last 90 days).
• Proof of ownership of the payment method used (e.g., screenshot of bKash or Nagad account matching your registered mobile number).
• A selfie or live photo for biometric verification, where required.

3 Transaction and Financial Data

• Deposit and withdrawal amounts, dates, and times.
• Payment method identifiers (e.g., bKash wallet number, last four digits of a card).
• Account balance history and transaction logs.
• Bonus credits, wagering activity, and promotion participation records.

4 Technical and Usage Data

• IP address and approximate geolocation derived from it.
• Device type, operating system, and browser version.
• Pages visited, games played, session duration, and click-path data.
• Cookies and similar tracking technologies (see Section 8 of this Policy).
• Error logs and crash reports used for platform diagnostics.

5 Communications Data

• Support tickets, live chat transcripts, and email correspondence.
• Feedback, survey responses, and complaint submissions.
• Records of marketing communications sent to you and your opt-in or opt-out status.

6 Service Providers and Data Processors

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank — to facilitate financial transactions.
• Identity verification providers: To perform KYC checks and document authentication.
• Fraud detection services: To identify suspicious activity and protect the integrity of the platform.
• Cloud infrastructure providers: To host the platform securely with appropriate data redundancy.
• Customer support tools: Live chat and ticketing platform providers used exclusively to manage Member communications.

7 Legal and Regulatory Disclosure

8 How ba7777 Uses Cookies

• Essential cookies: Required for the platform to function. These include session authentication tokens, security tokens, and language preference cookies. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand how Members use the platform — which games are most popular, where users drop off, and how page performance can be improved. Analytics data is aggregated and anonymised where possible.
• Preference cookies: Used to remember your settings, such as notification preferences and responsible gaming limits you have set.

9 How Long We Keep Your Data

• Account and identity data: Retained for a minimum of five (5) years after account closure, in accordance with anti-money-laundering requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for two (2) years from the date of the last interaction, or longer if the communication is related to an ongoing dispute.
• Technical logs: Retained for up to twelve (12) months for platform security and diagnostic purposes, then permanently deleted.
• Marketing consent records: Retained for as long as your opt-in consent is active, plus one (1) year after withdrawal of consent for audit purposes.

10 Rights Available to All Members

• Right of Access: You may request a copy of all personal data ba7777 holds about you, together with information about how it is used and with whom it is shared.
• Right to Rectification: If any of the personal data ba7777 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ba7777's legal retention obligations.
• Right to Restrict Processing: In certain circumstances, you may request that ba7777 limit how it uses your data while a dispute or correction request is being resolved.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to ba7777, in order to transfer it to another service provider.
• Right to Object to Marketing: You may withdraw your consent to receive marketing communications from ba7777 at any time by contacting support or using the unsubscribe mechanism in any marketing email.

11 Data Security Measures

• 256-bit SSL/TLS encryption for all data in transit between your device and ba7777 servers.
• Encryption at rest for all sensitive stored data, including identity documents and payment identifiers.
• Role-based access controls, ensuring that only authorised personnel can access specific categories of personal data.
• Regular security audits and penetration testing of the platform infrastructure.
• Two-factor authentication (2FA) options for Member accounts, strongly recommended for all users.
• Automated monitoring systems that detect and flag anomalous account activity in real time.

12 Changes to This Policy